Metro-North Railroad
New Haven
This is an accessible station with elevators, ramps, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
There are three ticket machines at this station:
- Two on the west end of the westbound platform
- One on the eastbound platform at the bottom of the overpass
Customer service
Customer service
There is no ticket office at this station.
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Metro-North Railroad Lost & Found office.
Station renaming
Fairfield Metro Station is being renamed Fairfield-Black Rock Station. You may see both names in use while we work to update the name across our system.
Get help
- See Metro-North Railroad timetables.
- Report a problem: Call 877-690-5114 or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the Metro-North Care program page for more information, including how to call