Keeping elevators reliable

Elevators are an essential accessibility feature at more than 100 subway stations, helping thousands of customers move through our subway system every day. Safe, reliable service is our priority, including when it comes to maintaining our fleet of more than 300 elevators. 

To ensure safety and reliability, occasionally we must take elevators out of service for replacement and upgrade. While these elevator replacement projects take several months, they are a necessary improvement that results in more modern machines that provide a smoother ride and more reliable service. We will be replacing elevators at several stations in the upcoming months because they are nearing the end of their useful life. 

These projects include: 

• Full replacement of elevator cab and associated equipment within the cab, shaft, and pit, along with any modifications to the shaft and pit needed to accommodate new equipment. Modernized parts will mean a smoother ride and more reliable service for customers
• Replacing and modernizing all machine room equipment for better and more reliable service
• Replacing and modernizing all CCTV and fire alarm equipment for enhanced security
• Upgrading the LiftNet remote monitoring equipment to allow us to respond more quickly and precisely if an elevator goes out of service
   

We know that these elevator projects impact our customers, and we want to make sure you have information to plan your travels accordingly. Look for signage in stations and read on to learn more about the timeline for these projects, and remember to visit our Elevator & Escalator Status page for the real-time status of machines throughout the system. 

We know these elevator projects impact your travel, and we want to ensure you have information to plan accordingly. Look for signage in stations, and keep reading to learn more about the timeline and your options during these projects. Remember to visit our Elevator & Escalator Status page for the real-time status of elevators throughout the system. 

Flushing Ave 

All elevators have been closed for replacement through Summer 2023. 

Alternate accessible travel options include the B46 bus and the Marcy Av  |  Station. Additional information is posted on signage at the station.