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Major service disruptions due to flooding
Subway and Metro-North service is severely disrupted due to heavy rain and flooding. Please stay home if you don't need to travel. If you must head out, use extra caution and check the service status for your line before you go.
Updated September 29th at 11:14am
Get more details.
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  3. Access-A-Ride newsletter and other resources

Access-A-Ride newsletter and other resources

Read our AAR newsletter and find more resources for accessible travel in New York.

MyAAR update

New ways to check on your Access-A-Ride trips are just a click away!

The new MyAAR app is more user-friendly than ever before, and now you can track your AAR vehicle, too. Find out how to book and track your AAR service online.

We've also introduced a new feature that allows you to text us to receive trip information. Read more about how to skip the call to AAR and text us instead.

On the Move newsletter

Summer 2023
Spring 2023
Winter 2023
Fall 2022
OTM September 2022 Special Edition
Summer 2022
June 2022 Special Edition
Spring 2022
Winter 2022
Fall 2021
Special Service Update, October 5, 2021
Summer 2021
Special Service Update, June 29, 2021
Spring 2021
Winter 2020/2021
Spring and summer 2020
Spring and summer 2019
Fall and winter 2019
Spring and summer 2018

Resources and announcements

NEW! MyAAR update release notes
About AAR Text Messaging
About MyMTA and the MyAAR app
Access-A-Ride Advisory Committee (PAC)
About Managing Trips Online
Access-A-Ride Customer Bill of Rights
Access-A-Ride MetroCard FAQs
Access-A-Ride Dashboard
Designated AAR Pickup Locations
Transfer Locations to Neighboring Paratransit Services
Travel training program
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